SINGAPORE, March 19, 2013 /PRNewswire/ -- InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today that it is now able to provide customers in Asia Pacific with Microsoft Lync Online integrated with its Reservationless-Plus® audio conferencing platform.
With Asia Pacific availability, InterCall, a Microsoft Gold Certified Partner, is now the only audio conferencing provider in the world with global audio conferencing support for Lync Online.
Lync Online is provided in Office 365, Microsoft's next-generation cloud communications service. Microsoft Office 365 delivers the power of cloud productivity for small and mid-sized businesses. By seamlessly integrating it with InterCall's industry-leading audio conferencing solution, the result is a comprehensive conferencing and productivity solution that delivers on the promise of unified communications.
The InterCall solution for Microsoft Lync Online provides:
"We're proud to include voice integration to Microsoft Lync Online in our growing portfolio of collaboration and conferencing solutions," said Jon Bratsis, Senior Director, Unified Communications at InterCall in Asia Pacific. "This achievement highlights our dedication to provide our customers with exceptional service, training and support to complement diverse Unified Communications environments. Our investment in integrating audio conferencing with Microsoft Office 365 adds tremendous value to our expanding suite of cloud-based solutions."
"The ultimate enabler of unified communications is access from anywhere," said Laura Howard, Sr. Director, Lync Service Provider Engineering Team at Microsoft. "InterCall's audio conferencing integration within the Asia Pacific region will expand access capabilities to ensure that Office 365 customers around the world can leverage the full breadth of Lync's collaboration capabilities."
About InterCall
InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps businesses move away from a siloed approach to communications, and towards making people and ideas more accessible. InterCall combines telephony, messaging, conferencing and collaboration tools into a single fabric, while focusing on making the user experience simple. With a global footprint and broad service capabilities, InterCall's flexible models for hosted, managed and on-premises services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, mainland China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercallapac.com.
About West Corporation
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.
Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.
Media contact:
Michelle Elias
Head of Marketing, Asia Pacific
InterCall Asia Pacific
Mobile: +65-9105-5228
Email: michelle.elias@intercallapac.com
