Integrated Research welcomes Ian Lowe as CEO
SYDNEY, Oct. 10, 2024 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomedIan Lowe as Chief Executive Officer. Ian brings over 20 years of leadership...
The Future of Telehealth Relies on Seamless UC&C Monitoring
* IR launches a healthcare bundle to meet the demands of proactive communication monitoring in healthcare organizations. SYDNEY, June 26, 2024 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), h...
IR Joins the Genesys AppFoundry Program Unlocking Next-Level Contact Center Performance
* The association benefits customers by effectively monitoring their contact center performance and productivity. SYDNEY, June 18, 2024 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), announced...
IR Launches the Future of Remote Workforce Management - RemoteInsight
* The solution enables organizations with unparalleled ear-to-ear visibility for the end user and control over their network infrastructure. SYDNEY, Jan. 31, 2024 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Colla...
Navigate UC&C Challenges with IR's Collab Compass
* The tool aids organizations to streamline their Unified Communications and Collaboration (UC&C) environments by providing deep insights. SYDNEY, Sept. 20, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading provider of global performance management and analytics for Unified Communications and Collabo...
New Research: UC&C Monitoring can Ease IT Burden and cut Costs
* Spiraling operational and productivity costs can be reduced by proactively monitoring the Unified Communications and Collaboration (UC&C) environment. SYDNEY, June 29, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading provider of global performance management and analytics for Unified Communicati...
IR Empowers HPE NonStop Customers with Business Insight
* This add-on feature enables data access to teams beyond the core NonStop team in large enterprises. SYDNEY, June 20, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), IT infrastructure and ...
IR Streamlines Alerts Management with ServiceNow Integration
* This benefits IT teams to manage alerts and tickets from a single platform. SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has enabled two-way integration with ServiceNow...
Too Many Tools Killing IT Productivity
* Research conducted by IR spotlights the time wasted by IT teams working across multiple unified communications and collaboration (UC&C) devices and applications. SYDNEY, April 27, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading provider of global performance management and analytics for Unified ...
25% of IT Practitioners Waste 1 day Each Week on Needless UC&C Tasks
* Research conducted by IR highlights the challenges IT teams face when dealing with evolving unified communications and collaboration (UC&C) environments. SYDNEY, March 27, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading global performance management and analytics provider for unified communicatio...
IR Collaborate Supports Ribbon Core Session Border Controllers
* This enhancement provides added end-to-end visibility for multiple communication systems. SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when ...
IR Enables Cloud Migration for 18,000 Contact Center Agents
* IR's customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms. SYDNEY, March 15, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, announced enhanced support for a Fortune 100 health insurance ...
IR expands strategic partnership with LANcom in Taiwan
The expanded partnership provides LANcom customers with enhanced collaboration solutions and experience management capabilities. SYDNEY, Jan. 10, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT in...
IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification
* The certification was achieved through a formal quality system audit conducted by an accredited external organization SYDNEY, Dec. 14, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastru...
Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace
* IR and Ecosystm research indicates organizations are ensuring their hybrid workplace strategies are flexible and fit for purpose SYDNEY, Oct. 20, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT...
35% of Employees Cite Poor Connectivity and Network Issues As Ongoing Hindrances When Working from Home
* Even after working from home for two years, not all employees have the best tech experience as per an IR and Ecosystm research Sydney, Oct. 5, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT i...
IR Joins Zoom ISV Partner Program to Enhance Collaboration Experience
* The association benefits large enterprises that need added visibility and detailed insights into their communications and collaboration ecosystem. SYDNEY, Sept. 14, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and...
IR Appoints Rodney Foreman as Senior Vice President, Americas
SYDNEY, Aug. 8, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced the appointment ofRodney Foreman as Senior Vice President (SVP), Americas. ...
ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring
MIAMI, Fla. and SYDNEY, July 21, 2022 /PRNewswire/ -- ACI Worldwide
43% of Tech Teams are Scaling up Technology with Managed Service Providers to Support Hybrid Work Environments
* The shift in tech teams' priorities is driving engagements for Managed Service Providers. * Issues with video, voice and headsets are problems employees face in a hybrid work environment. SYDNEY, June 28, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management ...
