Australia:IRI

IR and Ecosystm Research Indicates that 75% of Employees want to be in the Office in 2022

* IR commissioned a research report with Ecosystm on the changing dynamics of the workplace. * 75% of employees want to be back in the office; meaning organizations must create a resilient 'Work from Anywhere' model. SYDNEY, June 21, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider...

2022-06-21 21:00 2194

IR Appoints Katrina Small as Chief People Officer

SYDNEY, June 2, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced the appointment ofKatrina Small as Chief People Officer (CPO). With this app...

2022-06-02 11:37 2825

IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks

* The solution monitors connections between Session Border Controllers (SBCs) and Microsoft Teams Direct Routing. * Large enterprises, Managed Service Providers (MSPs) and operators can gain real-time visibility, ensuring a seamless user experience on cloud or hybrid platforms. SYDNEY, May 11...

2022-05-11 11:02 2464

IR's Real-Time Payments product to power organizations' financial and business efficiencies

* The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional data patterns.       * Banks and financial institutions can gain from providing better customer experience and making more informed data-based business decisions.  S...

2022-04-05 09:57 2354

IR Appoints Stuart Matthewman as Chief Marketing Officer

SYDNEY, March 9, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced the appointment ofStuart Matthewman as Chief Marketing Officer (CMO). Stua...

2022-03-09 10:04 2247

IR launches remote monitoring and management solution for collaboration spaces

Key takeaways: * IR launches Collaboration Space Management as part of the IR Collaborate solution suite, in partnership withUtelogy . * This new solution expands Collaborate's proactive monitoring capabiliti...

2022-02-09 20:23 1962

IR's Strong Security Practices Validated with SOC 2 Type I Certification

Key takeaways: * IR has affirmed their strong security practices by achieving SOC 2 Type I certification after an independent audit by a globally recognized Big 4 audit firm. * SOC 2 certification provides additional assurance for customers' business-critical systems across the IR Collaborat...

2021-12-07 20:50 2061

IR Collaborate Now Certified in the ServiceNow Store

SYDNEY, Nov. 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical communication and collaboration, IT infrastructure, and payments ecosystems, today announced their IR Collaborate solution suite...

2021-11-30 20:45 2647

IR Announces Product Strategy to Grow Share of $1.2 billion Market

SYDNEY, Oct. 25, 2021 /PRNewswire/ -- Key takeaways: * IR has shared exciting product roadmap announcements for both the IR Collaborate and IR Transact solution suites at IR Connect, with a string of new features and products on the horizon in the coming months. * IR Collaborate updates inc...

2021-10-25 08:39 2059

IR's Annual Conference to feature Gartner and Celent

Key takeaways: * IR has announced the full agenda for their annual conference, IR Connect , which will feature sessions from senior analysts at Gartner and Celent. * The IR Connect Awards have been revamped, with new categories launched this year including ...

2021-10-07 20:40 2318

Reaching new heights - IR launches new solution for High Value Payments

Key takeaways: * IR launches a High Value Payments product under the IR Transact solution suite, purpose built to provide complete visibility across high value and high priority transactions. * IR's High Value Payments solution enabl...

2021-10-05 20:08 13633

IR and Jabra partner to enhance ear-to-ear experience

Key takeaways: * IR and Jabra have partnered to combine their unique expertise in UC & Collaboration to improve experience management capabilities in IR Collaborate. * Jabra provides valuable device data that will enrich Collaborate's experience insights and visualization inEQ360

2021-09-15 17:54 1539

IR Collaborate adds over 200,000 new managed users

Key takeaways: * More than 200,000 new users managed by IR Collaborate  since 1 July 2021. * Managed user growth is driven by significant product investment, including expanded support for Microsoft Teams, Zoom and Webex. * IR Collaborate now ensure...

2021-09-13 19:15 2011

IR's Annual Conference Returns for 2021 - Registrations Now Open

Key takeaways: * IR has announced the return of their annual conference, IR Connect , on Thursday 21st October 2021. * The IR Connect agenda will feature keynotes from CEO, John Ruthven, and Chief Marketing and Product Officer,Kevin Ryder, as well as details...

2021-09-01 21:33 2255

IR launches Exclusive Cisco Prime Migration Deal

Key takeaways: * Cisco Prime Collaboration Assurance (PCA) will be end-of-sale in October 2021. * As part of Cisco SolutionsPlus, IR has an exclusive migration offer from Cisco Prime to IR Collaborate. * The offer is available now for...

2021-08-26 21:39 2191

IR joins ServiceNow Technology Partner Program

Key takeaways: * IR has joined the ServiceNow Partner Program as a Technology Partner. * IR Collaborate will provide integration into ServiceNow to enable real-time service management and monitoring capabilities of unified communications, contact cent...

2021-08-18 21:23 2194

ACI Worldwide Unlocks Merchant Insights and Enhances Real-Time Transaction Visibility with IR

Key takeaways: * ACI Worldwide and IR have extended their partnership to enrich omni-channel payment analytics capabilities that are part of the ACI Omni-Commerce solution. * IR Transact is a powerful, cloud-based payments analytics solution that provides extensive, real-time visibility into ...

2021-07-28 19:50 2029

IR expands Cisco portfolio with new support for Webex Meetings

SYDNEY, June 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, today announces expanded vendor support to include Cisco Webex Meetings as part of the IR Collaborate suite of...

2021-06-30 14:15 1750

IR expands Microsoft Teams and Zoom solution with extended cloud alarms

SYDNEY, June 22, 2021 /PRNewswire/ -- IR (ASX:IRI) the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has released extended cloud alarms to enhance support for Microsoft Teams and Zoom. This new experience mana...

2021-06-22 19:54 1517

BT Selects IR's Experience Management Solution for Digital Workplace Portfolio

Key takeaways: * IR has been selected to monitor and manage user experience for Unified Communications delivered to multinational customers from BT's new digital services platform. * It is the only contract to date BT has signed for an application & experience monitoring solution for the pla...

2021-05-26 15:25 1678
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