IR Enables Cloud Migration for 18,000 Contact Center Agents
* IR's customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms. SYDNEY, March 15, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, announced enhanced support for a Fortune 100 health insurance ...
IR expands strategic partnership with LANcom in Taiwan
The expanded partnership provides LANcom customers with enhanced collaboration solutions and experience management capabilities. SYDNEY, Jan. 10, 2023 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT in...
IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification
* The certification was achieved through a formal quality system audit conducted by an accredited external organization SYDNEY, Dec. 14, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastru...
Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace
* IR and Ecosystm research indicates organizations are ensuring their hybrid workplace strategies are flexible and fit for purpose SYDNEY, Oct. 20, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT...
35% of Employees Cite Poor Connectivity and Network Issues As Ongoing Hindrances When Working from Home
* Even after working from home for two years, not all employees have the best tech experience as per an IR and Ecosystm research Sydney, Oct. 5, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT i...
IR Joins Zoom ISV Partner Program to Enhance Collaboration Experience
* The association benefits large enterprises that need added visibility and detailed insights into their communications and collaboration ecosystem. SYDNEY, Sept. 14, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and...
IR Appoints Rodney Foreman as Senior Vice President, Americas
SYDNEY, Aug. 8, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced the appointment ofRodney Foreman as Senior Vice President (SVP), Americas. ...
ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring
MIAMI, Fla. and SYDNEY, July 21, 2022 /PRNewswire/ -- ACI Worldwide
43% of Tech Teams are Scaling up Technology with Managed Service Providers to Support Hybrid Work Environments
* The shift in tech teams' priorities is driving engagements for Managed Service Providers. * Issues with video, voice and headsets are problems employees face in a hybrid work environment. SYDNEY, June 28, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management ...
IR and Ecosystm Research Indicates that 75% of Employees want to be in the Office in 2022
* IR commissioned a research report with Ecosystm on the changing dynamics of the workplace. * 75% of employees want to be back in the office; meaning organizations must create a resilient 'Work from Anywhere' model. SYDNEY, June 21, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider...
IR Appoints Katrina Small as Chief People Officer
SYDNEY, June 2, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced the appointment ofKatrina Small as Chief People Officer (CPO). With this app...
IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks
* The solution monitors connections between Session Border Controllers (SBCs) and Microsoft Teams Direct Routing. * Large enterprises, Managed Service Providers (MSPs) and operators can gain real-time visibility, ensuring a seamless user experience on cloud or hybrid platforms. SYDNEY, May 11...
IR's Real-Time Payments product to power organizations' financial and business efficiencies
* The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional data patterns. * Banks and financial institutions can gain from providing better customer experience and making more informed data-based business decisions. S...
IR Appoints Stuart Matthewman as Chief Marketing Officer
SYDNEY, March 9, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced the appointment ofStuart Matthewman as Chief Marketing Officer (CMO). Stua...
IR launches remote monitoring and management solution for collaboration spaces
Key takeaways:
* IR launches Collaboration Space Management
IR's Strong Security Practices Validated with SOC 2 Type I Certification
Key takeaways: * IR has affirmed their strong security practices by achieving SOC 2 Type I certification after an independent audit by a globally recognized Big 4 audit firm. * SOC 2 certification provides additional assurance for customers' business-critical systems across the IR Collaborat...
IR Collaborate Now Certified in the ServiceNow Store
SYDNEY, Nov. 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider
of experience management solutions for critical communication and
collaboration, IT infrastructure, and payments ecosystems, today announced their
IR Collaborate
IR Announces Product Strategy to Grow Share of $1.2 billion Market
SYDNEY, Oct. 25, 2021 /PRNewswire/ -- Key takeaways: * IR has shared exciting product roadmap announcements for both the IR Collaborate and IR Transact solution suites at IR Connect, with a string of new features and products on the horizon in the coming months. * IR Collaborate updates inc...
IR's Annual Conference to feature Gartner and Celent
Key takeaways:
* IR has announced the full agenda for their annual conference, IR Connect
Reaching new heights - IR launches new solution for High Value Payments
Key takeaways:
* IR launches a High Value Payments
