NASDAQ:NICE

NICE Nexidia Speech Analytics Provides Hakuhodo DY Holdings Inc. with Innovative Technology to Personalize Customer Experience

HOBOKEN, N.J., Sept. 17, 2019 /PRNewswire/ -- NICE (Nasdaq: NICE) is announcing that Hakuhodo DY Holdings Inc., a world leading marketing services company, has become the first marketing services company inJapan to implement NICE Nexidia Analytics. Seeking technology to analyze interactions an...

2019-09-17 06:00 286

NICE Announces CX Excellence Award Winners at Interactions Sydney 2019, Applauding Innovation and Exceptional Service

SYDNEY, Sept. 11, 2019 /PRNewswire/ -- NICE (Nasdaq: NICE)  brought Interactions Sydney 2019 to a close byhonouring the winners of its CX Excellence Awards 2019. NICE presented accolades to three organisations that excelled in the delivery of service and adopted innovation to ensure superior cust...

2019-09-11 13:34 5221

NICE Kicks-Off 2019 CX Excellence Awards Program for Australia and New Zealand

HOBOKEN, N.J., Aug. 13, 2019 /PRNewswire/ -- NICE today announced launch of the 2019 CX Excellence Awards program, honoring customers inAustralia and New Zealand (ANZ) for driving creative, innovative customer interactions based on its solutions. The awards will be announced at the Interactions S...

2019-08-13 18:48 6833

NICE Named Leader in Real Time Authentication and Fraud Prevention by Top Analyst Firm

HOBOKEN, N.J., July 22, 2019 /PRNewswire/ -- NICE (Nasdaq: NICE) today announced that it has been recognized as a Leader in authentication, voice biometrics and fraud prevention by Opus Research. NICE Real-Time Authentication (RTA) stood out among 13 vendors for innovation in the breadth of its o...

2019-07-22 22:06 9335

Domestic Bank in Vietnam Chooses NICE Real-Time Authentication to Help Protect Customers from Fraud Attempts

HOBOKEN, N.J., March 14, 2019 /PRNewswire/ -- NICE (Nasdaq: NICE) today announced that a market leading innovative bank will be the first domestic bank inVietnam to use NICE voice biometrics. The bank chose NICE Real-Time Authentication (RTA) and fraud prevention to further secure banking in thei...

2019-03-14 08:15 1496

Frost & Sullivan Commends NICE's Holistic Customer Interaction Solutions for the North American Contact Center Market

NICE makes the most of current technologies to future-proof customers' businesses SANTA CLARA, Calif., June 20, 2017 /PRNewswire/ -- Based on its recent analysis of the contact centers market, Frost & Sullivan recognizes NICE with the 2017 North America Frost & Sullivan Award for Product Line St...

2017-06-20 20:00 1494

Frost & Sullivan Lauds inContact for Gaining Market Share in the ACD and WFO Segments of the Hosted/Cloud Market

SANTA CLARA, California, Jan. 4, 2017 /PRNewswire/ -- Based on its recent analysis of the hosted/cloud automatic call distribution (ACD) and workforce optimization (WFO) market, Frost & Sullivan recognizes inContact with the 2016 North American Frost & Sullivan Award for Market Leadership in the ...

2017-01-04 20:00 1217