VoIP
Vodafone Idea Limited Achieves Major Production Milestone with IBM and Red Hat for its Open Universal Hybrid Cloud for Network and IT workloads
ARMONK, New York and NEW DELHI, May 11, 2020 /PRNewswire/ -- IBM (NYSE: IBM ) announced that Vodafone Idea Limited (VIL) has delivered the first major production milestone for core network functions on its Open Universal Hybrid Cloud, powered by IBM and Red Hat. The platform now enables IT and net...
Ribbon's Enhanced SBC SWe Lite Includes Several New Features for Microsoft Teams Voice Calling from the Azure Cloud
New enhancements include a Quick Launch Wizard from the Microsoft Azure Marketplace, support for SILK high-quality voice services, Azure-based media bypass, and enhanced emergency calling for Microsoft Phone System Direct Routing clients WESTFORD, Massachusetts, April 8, 2020 /PRNewswire/ -- Ri...
Bright Pattern Launches AI Solution Packs for Easy to Deploy Artificial Intelligence in Contact Centers
Bright Pattern AI Solution Packs are an industry-first for making Artificial Intelligence easy to deploy in contact centers with immediate ROI SOUTH SAN FRANCISCO, Calif., April 8, 2020 /PRNewswire/ -- Bright Pattern, the most powerful AI-powered cloud contact center for innovative companies, to...
Bright Pattern to Provide COVID-19 Support to Call Center Industry with Cloud Solution to Supplement Operations with Remote Workforce
Bright Pattern, leading provider of cloud omnichannel contact center software, is offering special virtual contact center capability for companies impacted by Coronavirus SOUTH SAN FRANCISCO, California, March 19, 2020 /PRNewswire/ -- Bright Pattern has been closely monitoring the developments a...
AVOXI Continues Global Expansion With New Virtual Number Coverage in Asia-Pacific
AVOXI's latest Asia-Pacific release includes virtual number coverage in several high-growth cities and the company's first mobile offering. ATLANTA, March 3, 2020 /PRNewswire/ -- AVOXI, a leading provider of cloud contact center solutions around the world, kicked off its 2020 coverage expansion ...
Dialpad Enters Australia Market, Partners with Untangled ICT for Reseller Services
SAN FRANCISCO, Jan. 30, 2020 /PRNewswire/ -- <>Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (ViTM), today announced a partnership with Untangled ICT for reseller services inAustralia. The partnership will bring Dialpad's full suite of cloud-native...
Huawei Joins HEVC Advance
HEVC Advance Announces the Addition of Huawei as a Licensor and Licensee BOSTON and SHENZHEN, China, Jan. 14, 2020 /PRNewswire/ -- HEVC Advance, an independent licensing administrator, today announced that Huawei Technologies Co., Ltd., along with its affiliates, have become Licensors and Licens...
Really Simple Systems CRM Launches VoIP Telephony Integration
PETERSFIELD, Hampshire, Nov. 5, 2019 /PRNewswire/ -- Leading cloud CRM vendor, Really Simple Systems, has today announced the release of a VoIP integration development for its software. This is the fourth CRM enhancement released by the company in the last month and more are planned to follow. T...
Thuraya MarineStar Offers Game-changing Voice, Tracking and Monitoring in a Single Flexible Product
- More than 300K small vessels expected to benefit from this versatile maritime solution - Enabling vessel tracking and monitoring systems, crew welfare and voice communications ABU DHABI, UAE, Nov. 5, 2019 /PRNewswire/ -- Thuraya has responded to strong demand from the maritime sector and dist...
Talkdesk Receives Product Line Strategy Leadership Award from Frost & Sullivan for its Enterprise Cloud Contact Center
Talkdesk's high scalability and ease of deployment boosts the overall user experience, while lowering the cost of ownership SANTA CLARA, California, Oct. 7, 2019 /PRNewswire/ -- Based on its recent analysis of the North American cloud contact center market, Frost & Sullivan recognizesTalkdesk, I...
Upcoming International Corrections & Prisons Association (ICPA) Annual Conference Brings Together Professionals from Across the Globe to Share Best Practices
Major Sponsor GTL to showcase technology expertise and proven global model to correctional facilities around the world FALLS CHURCH, Virginia, Oct. 2, 2019 /PRNewswire/ -- GTL, a leader in transformative corrections technology that improves outcomes for inmates and facilities, today announced it...
Körber acquires majority stake in Cohesio Group and expands business with voice and robotics supply chain solutions
HAMBURG, Germany and MELBOURNE, Australia, Sept. 24, 2019 /PRNewswire/ -- The international technology group Körber strengthens its Business Area Logistics Systems by acquiring a majority stake in Cohesio Group Ltd. The Australian-based company is a leading integrator of voice-directed and a...
Grundig Announces World's First Fire TV Edition Smart TV With Hands-free Voice Control
Grundig and Amazon join forces to bring a complete new line-up of Fire TV Edition Smart TVs to customers inGermany BERLIN, Sept. 5, 2019 /PRNewswire/ -- Today in an evolving world, consumers are looking to brands to take the lead in enabling a better future. That's why Grundig has evolved to bec...
Tethr and Red Box Announce Partnership to Accelerate and Simplify the Delivery of Voice of Customer Analytics Solution
LONDON and AUSTIN, Texas, June 24, 2019 /PRNewswire/ -- Tethr, the leading
AI-powered conversational intelligence platform for listening enterprises, and
Red Box
TCCA's 21st CCW Event Set to Bring the Critical Communications World Together in Kuala Lumpur
LONDON, May 16, 2019 /PRNewswire/ -- Critical Communications World
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