Outsourcing Businesses

European Contact Centre Outsourcing Market in a Time of Challenge and Change

LONDON, Dec. 2, 2015 /PRNewswire/ -- More than ever, European enterprises and governments understand the benefits of partnering with business process outsourcing (BPO) providers for their customer contact needs, and today there is an array of pan-European and regional providers to choose from. D...

2015-12-02 18:00 1368

HGS Wins Big at 2015 Contact Center World Awards

CHICAGO, Dec. 1, 2015 /PRNewswire/ -- Hinduja Global Solutions Limited (HGS), (listed on NSE and BSE inIndia) a global leader in business process management, added to its award tally with wins in the global finals of the 2015 Contact Center World (CCW) Awards. HGS took home accolades for its bes...

2015-12-01 00:19 1370

Aon Hewitt's View on Transforming the HR Landscape

KUALA LUMPUR, Malaysia, Nov. 30, 2015 /PRNewswire/ -- Today Aon Hewitt , the global talent, retirement and health solutions business ofAon plc (NYSE: AON), released the latest trends and insights from its Total Compensation Measurement™(TCM) 2015 S...

2015-11-30 14:00 2249

APAC's Volume Share and Margins in the Contract Research Organisation Market Set to Increase, Finds Frost & Sullivan

KUALA LUMPUR, Malaysia, Nov. 25, 2015 /PRNewswire/ -- Asia-Pacific (APAC) holds the third-largest share of the global contract research organisation (CRO) market. The trend of outsourcing to low-cost locations is likely to result in lower margins but higher volume share for the region in ...

2015-11-25 11:46 1351

Atos Appoints New Leadership in Japan

TOKYO, Nov. 25, 2015 /PRNewswire/ -- Atos appoints Hirata Yawara as Managing Director of Atos operations in Japan.  Hirata Yawara, Managing Director of Atos in Japan Hirata has spent a quarter of a decade in the Financial Services sector ho...

2015-11-25 11:00 2285

Mindtree Named in the Leadership Zone in Zinnov's Global Product Engineering Service Provider Ratings

BANGALORE and WARREN, New Jersey, Nov. 24, 2015 /PRNewswire/ -- Recognized for the Fourth Year in a Row   Mindtree , a leading digital transformation and technology services company, today announced that it has been featured in the overall leadership zone by Zinnov, a ...

2015-11-24 20:14 1550

Frost & Sullivan Commends Teleperformance's Success as a Market Leader in the Contact Center Outsourcing Market

MOUNTAIN VIEW, Calif., Nov. 23, 2015 /PRNewswire/ -- Frost & Sullivan recognizes Teleperformance with the 2015 Latin American Frost & Sullivan Award for Market Leadership in Offshore Markets, based on its recent analysis of the contact center outsourcing market. Each year, Frost & Sullivan presen...

2015-11-23 22:00 1638

Nathan Li of Kelly Services: It's Essential for Chinese Overseas Returnees to Have Both Financial Prowess and Commercial Aptitude

SHANGHAI, Nov. 23, 2015 /PRNewswire/ -- The world leading workforce solution expert Kelly Services was invited to "13th annual conference on Cash, Treasury & Risk Management inChina" organized by EuroFinance.  Mr. Nathan Li, CFO & CAO of Kelly Services North Asia shared his thoughts on "Treasury ...

2015-11-23 13:38 2725

European Southern Observatory Relies on Comarch's IT Support

KRAKOW, Poland, Nov. 9, 2015 /PRNewswire/ -- The European Southern Observatory (ESO) uses the services of Comarch, an international provider of IT solutions and services. Under the outsourcing agreement signed inOctober 2015, Comarch provides users with ongoing support and maintenance of the IT i...

2015-11-09 20:10 1719

Shift from 'Capex' to 'Opex' Drives Near-term Opportunities in Australia's Pump Services Market, Says Frost & Sullivan

SYDNEY, Oct. 28, 2015 /PRNewswire/ -- The Australian market for pump services is mature and well-established; driven by both local and global players offering pump services across product types and end-use sectors. Divya Sampat, Analyst, Indu...

2015-10-28 16:09 1595

Frost & Sullivan Honors Dimension Data's Commitment to Customer Value in the Global Contact Center Solutions Integration Market

MOUNTAIN VIEW, Calif., Oct. 27, 2015 /PRNewswire/ -- Based on its recent analysis of the contact center solutions integration market, Frost & Sullivan has recognized Dimension Data with the 2015 Global Frost & Sullivan Award for Customer Value Leadership. Dimension Data has risen to the top o...

2015-10-27 21:00 1640

Brightcove Technical Support Awarded Support Staff Excellence Centre Designation by TSIA

SINGAPORE, Oct. 26, 2015 /PRNewswire/ -- Brightcove Inc . (NASDAQ: BCOV), the leading provider of cloud services for video, today announced that it was awarded the Support Staff Excellence Centre designation by the Technology Services Industry Association (TSIA). ...

2015-10-26 09:49 1554

Stellar Quarter for Mindtree: Strong Revenue Growth of 16.4% Q-o-Q in Dollar Terms; Recommends Interim Dividend

BANGALORE and WARREN, New Jersey, Oct. 15, 2015 /PRNewswire/ -- Mindtree , a global technology services company, announced its consolidated results today for the second quarter endedSeptember 30, 2015, as approved by its Board of Directors. (Logo: http://photos.prnewswi...

2015-10-15 21:54 1733

Infosys (NYSE: INFY) Announces Results for the Quarter Ended September 30, 2015

BANGALORE, India, Oct. 12, 2015 /PRNewswire/ -- Q2 revenue growth highest in last 16 quarters* - 6.0% in reported terms and 6.9% in constant currency Q2 revenue growth 14.2% yoy in constant currency   TCV of large deals signed in Q2 at $ 983 mn  Interim dividend of  INR 10 per share (app. $ 0....

2015-10-12 15:52 2950

CROMSOURCE Medical Devices Expert to Deliver EUCROF Webinar

VERONA, Italy, Oct. 5, 2015 /PRNewswire/ -- CROMSOURCE, an international provider of outsourced services to the pharmaceutical, biotechnology and medical device industries, today announced that its Compliance Director, Dr. Susanne Gerbl-Rieger, will deliver a European CRO Federation (EUCROF) webin...

2015-10-05 19:21 1908

Hawksford Strengthens Asian Presence with Three Strategic Appointments

SINGAPORE, Oct. 5, 2015 /PRNewswire/ -- Eighteen months after establishing a presence inAsia and following substantive growth, Hawksford is strengthening its commitment to the Asian market by building its team. Steve Spybey, Group Chief Operations Officer, Hawksford Group Group chief operations...

2015-10-05 10:39 2600

Frost & Sullivan Recognizes Atento for its Customisable Suite of CRM BPO Solutions across Multiple Channels

LONDON, Sept. 23, 2015 /PRNewswire/ -- Based on its recent analysis of the contact centre outsourcing market, Frost & Sullivan recognises Atento with the 2015 European Frost & Sullivan Award for Customer Service Leadership. Atento has made skilful use of HR management to deliver excellent custome...

2015-09-23 22:10 1676

Almost Three in Ten Lack Confidence in Affording Quality Life During Retirement

NUREMBERG, Germany, Sept. 23, 2015 /PRNewswire/ -- * 28 percent internationally are not confident in having enough money to live the "life they want" when they retire  * While, 42 percent are confident that they will have enough money  I nternationally, close to three in ten (28 percent) lack...

2015-09-23 16:00 1430

Agile-1 Takes First Place in HRO Today's Baker's Dozen for Mid-Tier/Specialty Market RPO Providers

TORRANCE, Calif., Sept. 23, 2015 /PRNewswire/ -- Agile-1 , a global workforce management solutions company, is proud to announce that its recruitment process outsourcing (RPO) division has taken first place in HRO Today's 2015 Baker's Dozen in the category of Mid-Tier/...

2015-09-23 07:47 1741

GlobalLogic Appoints Doug Ahrens as Chief Financial Officer

SAN JOSE, Calif., Sept. 16, 2015 /PRNewswire/ -- GlobalLogic , a leading product development services company, announced today thatDoug Ahrens has joined the company as Chief Financial Officer. With over 20 years of operational and strategic finance experience fro...

2015-09-16 21:00 1667