DHL eCommerce Launches New Fulfillment Center in Hong Kong

- E-tailers will benefit with easy access to consumers in Hong Kong, Mainland China and rest of Asia Pacific
2017-03-13 13:00 3429

SINGAPORE, March 13, 2017 /PRNewswire/ -- DHL eCommerce, a division of the world's leading logistics company, Deutsche Post DHL Group, has launched a new Fulfillment Center in Hong Kong, adding to its global fulfillment network in U.S, Mexico, India, Europe and Australia. Catering to the growing demand for cross-border products in Asia Pacific particularly from the Greater China region, the new Fulfillment Center will allow e-tailers to move their goods closer to their end customers, responding to their demands of quick and easy delivery.

DHL eCommerce launches new Fulfillment Center in Hong Kong, reaching over 500 million online shoppers across Asia Pacific.
DHL eCommerce launches new Fulfillment Center in Hong Kong, reaching over 500 million online shoppers across Asia Pacific.


"Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them back to shopping on their website," says Zhi Zheng, Managing Director, Greater China, DHL eCommerce. "Cross-border e-commerce is expected to grow to USD 1 trillion by 2020, and with approximately 40% of China's online consumers buying foreign goods[1] , linking foreign e-tailers with consumers in Greater China with an efficient fulfillment service is crucial."

The Fulfillment Center, located within DHL Supply Chain's one million sq. ft. Interlink operation, will primarily work to provide overseas e-tailers with fast and flexible shipping solutions that integrates inbound freight, inventory and last-mile delivery in an one-stop solution. This is crucial to merchants looking to move into the Greater China market, as customs and regulatory regulations very often serve as major setbacks in running a smooth inbound cross-border clearance. Running the products through an established Fulfillment Center mitigates these risks; and coupled with flexible warehousing, closer proximity to the end consumer and last-mile options, these solutions will help e-tailers successfully leverage the booming e-commerce market.

"The future growth of e-commerce lies in cross-border sales, and the key to a borderless digital economy is efficient logistics and fulfillment," says Malcolm Monteiro, Asia Pacific CEO, DHL eCommerce. "Our new Hong Kong facility adds huge value to our global fulfillment network , catering to the strong inbound growth observed particularly in the Greater China region. This will simplify inventory management and last-mile delivery for retailers, ultimately facilitating their quick and easy global expansion."

The center's design is primed to accommodate three key features of an ideal fulfillment system, accommodating a front-end integration with a range of popular marketplaces and webshop platforms alongside multichannel order management, as well as last-mile solutions for quick and accurate deliveries. With a focus on cost-effectiveness throughout the entire process, all of the center's services operate on a pay-per use model with no capital spend or fixed costs.

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Media Contact:

DHL eCommerce
Media Relations
Cheryl Han / Andreana Chang
Phone: +65-6879-8012 / +65-6879-8067
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DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 350,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as "The logistics company for the world".

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 57 billion euros in 2016.

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Source: DHL eCommerce