Awards recognize organizations that successfully implement strategies and initiatives to deliver outstanding customer experiences and accelerate business outcomes
SINGAPORE, Dec. 7, 2023 /PRNewswire/ -- Forrester (Nasdaq: FORR) today opened the call for nominations for its 2024 Customer-Obsessed Enterprise Awards. Open to organizations across Asia Pacific, Europe, and North America, these awards recognize firms that put customers at the center of their leadership, strategy, and operations to deliver exceptional customer experiences. Senior B2C marketing, customer experience (CX), and digital business leaders at firms headquartered in North America are also eligible to apply for Forrester's Customer-Obsessed Leadership Award.
Nomination criteria for Forrester's Customer Obsession Awards are as follows:
Additional details on how to apply for Forrester's Customer Obsession Awards:
"Forrester's Customer Obsession Awards will honor organizations and leaders who demonstrate a relentless focus on customers to drive business growth in a world of increasingly empowered customers and tougher competition," said Martin Gill, vice president and research director at Forrester. "Customer-obsessed businesses grow revenue, profitability, customer retention, and employee engagement at more than twice the rate of other companies."
Resources:
About Forrester
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester's proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Our unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; 70 million real-time feedback votes; and the shared wisdom of our clients. To learn more, visit Forrester.com.