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Realme Malaysia Now Offers 360 Degree After Sales Service Support

2018-12-24 14:27
https://photos.prnasia.com/prnvar/20181219/2331745-1
  • With a click of a button on the official website, Realme fans can easily find an authorised service center
  • Realme fans can email, call a hotline, reach out to its social media and e-commerce sites, or visit any of its 21 authorized service centers for 360-degree support

KUALA LUMPUR, Malaysia, Dec. 24, 2018 /PRNewswire/ -- Realme, one of Malaysia's rising smartphone brands with an emphasis on providing high quality smartphones at youth-friendly prices, announced that it now offers 360 degree after sales support. With a click of a button on its website, Realme fans can now easily find an authorized service center in Malaysia for software and hardware solutions and maintenance of all Realme devices. Furthermore, fans can also drop an email, contact a hotline, or reach out to its social media pages and e-commerce sites.

Realme offers 360 Degree After Sales Service Support Across Malaysia
Realme offers 360 Degree After Sales Service Support Across Malaysia

"As a young brand in the country, we take pride in delivering exceptional customer experiences and value to improve overall satisfaction for Malaysian fans. By providing 360 degree support, we hope that this will provide further trust in the brand by showcasing our strength in the after sales service, as well as ensuring that current customers are taken care off too. Additionally, as Realme authorized OPPO to offer after-sale service, we are also thankful for the strong support from OPPO," said Tiffany Teh, Brand Manager, Realme Malaysia

Starting today, fans can reach out to receive support for a Realme device in various ways:

  • Email service.my@realme.com
  • Call the hotline number: 1800-818018. The hotline is available from 9AM to 6PM every day except Sunday and public holidays
  • Visit any of the 21 authorized service centers, which offer services including help desk, device inspection and software updates. The Realme website also has the locations of its after-sales service centers
  • Reach out to Realme Malaysia via its Facebook and Instagram pages and e-commerce sites for after-sales service support

"In India, Realme's official website has been updated to list all Realme independent authorized service centers, along with a convenient 'Callme service' which includes free pick-up and return in India. We hope to bring the same service to Malaysia, as we aim to provide consumers with good experience not only on products but also service," added Teh

To find out more about Realme and their ground-breaking smartphones, please visit https://www.realme.com/my/

Photo - https://photos.prnasia.com/prnh/20181219/2331745-1

Source: Realme
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