Forrester Announces Full Conference Agenda For CX APAC 2021
SINGAPORE, April 20, 2021 /PRNewswire/ -- Forrester
Forrester: Automation Will Cause Australia's Job Market To Shrink 11% By 2030
SYDNEY, Feb. 23, 2021 /PRNewswire/ -- According to Forrester
Forrester Asia Pacific Predictions 2021: Digitally Advanced Firms Will Have A Sustained Advantage Over Their Competitors
BEIJING, Nov. 12, 2020 /PRNewswire/ -- Forrester
Forrester Asia Pacific Predictions 2021: Digitally Advanced Firms Will Have A Sustained Advantage Over Their Competitors
SINGAPORE, Oct. 15, 2020 /PRNewswire/ -- Forrester
Forrester's Australia 2020 Customer Experience Index: Financial Services Brands Struggle To Differentiate CX Quality
SYDNEY, Oct. 9, 2020 /PRNewswire/ -- According to Forrester's
Forrester's India 2020 Customer Experience Index: Most Brands Delivered Good Experiences Despite The Pandemic; Lack Of Differentiation Persists
NEW DELHI, Oct. 6, 2020 /PRNewswire/ -- According to Forrester's
Forrester's Singapore 2020 Customer Experience Index: Financial Services Brands Improved CX Quality Significantly, Even Amid The Pandemic
SINGAPORE, Oct. 6, 2020 /PRNewswire/ -- Forrester
Forrester's New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pandemic
SINGAPORE, Oct. 1, 2020 /PRNewswire/ -- Forrester
Forrester Announces Webcast Series To Help Financial Services Firms In India Reimagine Digital Experiences For Post-Pandemic World
NEW DELHI, Sept. 24, 2020 /PRNewswire/ -- Forrester
Forrester Announces Conference Agenda For Summit Asia Pacific 2020
SINGAPORE, Aug. 12, 2020 /PRNewswire/ -- Forrester
Forrester: CIOs Must Build And Invest In Adaptiveness To Tackle Post-Pandemic Challenges
BEIJING, July 22, 2020 /PRNewswire/ -- The pressures of the ongoing trade
situation and disruption from the COVID-19 lockdown have generated a level of
volatility that creates both risk and extraordinary opportunity. According to
Forrester
Forrester Launches CX Certification In Mandarin Chinese
BEIJING, May 27, 2020 /PRNewswire/ -- Forrester today announced an extension to
itsCX Certification
Forrester Announces Pandemic Response Webcast Series 2020 For Indian Enterprises
NEW DELHI, May 21, 2020 /PRNewswire/ -- As COVID-19 upends business plans for
2020, it is imperative that firms adapt quickly to this new normal. Forrester
today announced itsPandemic Response Webcast Series 2020
Forrester Announces Asia Pacific Financial Services Webcast Week 2020
SINGAPORE, May 15, 2020 /PRNewswire/ -- Forrester today announced that its
annual Financial Services Summit inSingapore will be delivered as a week-long
virtual event fromMay 26 – 29 —Forrester's Asia Pacific Financial Services
Webcast Week 2020
Forrester: No Real Customer Experience Leader in Australia
SYDNEY, Nov. 21, 2019 /PRNewswire/ -- Forrester today released the rankings of
itsAustralia 2019 Customer Experience Index (CX Index™)
Forrester: Customer Experience Reaches New Heights In India
NEW DELHI, Sept. 23, 2019 /PRNewswire/ -- Forrester released the rankings from
itsIndia 2019 Customer Experience Index (CX Index™), which show that firms
enhanced their CX quality with most brands improving their scores and not one
realizing a decline.
Forrester: Customer Experience In Singapore Remains Weak
SINGAPORE, Aug. 29, 2019 /PRNewswire/ -- Forrester today released its Singapore
2019 Customer Experience Index (CX Index™) rankings, which show that CX quality
remains weak in the country. Released at Forrester'sCX Singapore Forum
Forrester: Digital-only banks and insurers will gain ground on traditional players in Asia Pacific in the next two years
SINGAPORE, Aug. 7, 2019 /PRNewswire/ -- Consumers in Asia Pacific are some of the most advanced when it comes to digital engagement with financial services, with seventy-three percent of consumers believing that they should be able to accomplish any financial task on a mobile device,according to ...
Forrester: European Brands Are Making A Breakthrough In Customer Experience
At CX Europe, more than 400 industry leaders find out what it takes to win customers' hearts and minds LONDON, Nov. 20, 2018 /PRNewswire/ -- There is a direct connection between a company's employee experience and its ability to win and retain customers. And it is only possible to win and retain...
Forrester Releases 2019 Predictions
2019 will be the year that transformation goes pragmatic
BEIJING, Nov. 19, 2019 /PRNewswire/ -- Forrester's 2019 predictions
