NASDAQ:FORR

Forrester: Only 28% Of Australians Trust The Federal Government; Higher Levels Of Trust In State And Local Governments

Forrester's new trust model identifies four key drivers of trust for Australian government SYDNEY, June 1, 2022 /PRNewswire/ -- According to Forrester (Nasdaq: FORR), Australians have moderate trust in the institution ofgovernment

2022-06-01 10:27 2936

Forrester Introduces Global Technology Strategy Impact And Enterprise Architecture Awards To Honor Organizations That Drive Business Growth Through Customer Obsession

SINGAPORE, April 28, 2022 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announces its global technology awards for two categories: Technology Strategy Impact and Enterprise Architecture. These awards will recognize organizations that have technology strategies that a...

2022-04-28 10:00 2756

Forrester Launches Forrester Decisions Service For Security & Risk Leaders In Asia Pacific

Service helps leaders anticipate and manage cybersecurity risks and deploy the right security technology to protect business reputation SINGAPORE, April 26, 2022 /PRNewswire/ -- To help firms better prepare, anticipate emerging cybersecurity threats, and protect their reputation, Forrester

2022-04-26 11:08 3264

Forrester Announces CX APAC 2022 Full Conference Agenda

The in-person and digital event experience will explore how CX, marketing, and digital leaders can build long-term customer loyalty to fuel business growth SYDNEY, April 20, 2022 /PRNewswire/ -- Forrester (Nasdaq: FORR) today announced the full conference agenda forCX...

2022-04-20 10:15 2859

Forrester's 2021 Australia Banking CX Index: Banks Should Not Neglect Human Interactions In Pursuit Of Better Digital Customer Experiences

SYDNEY, Nov. 8, 2021 /PRNewswire/ -- According to Forrester's (Nasdaq: FORR) 2021 Australia Banking Customer Experience Index (CX Index™), the quality of customer experience among the banking sector has improved, with the industry average up by two points. Forrester's CX Index benchmarks the CX q...

2021-11-08 10:08 3898

Forrester Asia Pacific Predictions 2022: 40% Of APAC Firms Will Make Anywhere-Work Permanent Versus The 70% Global Average

SINGAPORE, Oct. 26, 2021 /PRNewswire/ -- According to Forrester's (Nasdaq: FORR) 2022 Predictions for Asia Pacific , region-specific pressures will allow...

2021-10-26 11:00 2675

Forrester's Malaysia 2021 Customer Experience Index Shows Lack of Differentiation Among Banks

SINGAPORE, Oct. 11, 2021 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) 2021 inaugural Malaysia Customer Experience Index (CX Index™), banks inMalaysia provide average customer experience with little differentiation between each brand. Based on a survey of mo...

2021-10-11 12:06 10320

Forrester Announces Full Conference Agenda For Technology & Innovation APAC 2021

SYDNEY, Oct. 7, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced the full conference agenda for its Technology & Innovation APAC 2021  live virtual experience to be held October 19–20, 2021...

2021-10-07 09:59 10904

Forrester's Return On Integration Honours Winner Recognised At B2B Summit APAC

SINGAPORE, Sept. 29, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) recognised Cisco Systems, a global leader in IT and networking, as its 2021 Return on Integration (ROI) Honours winner at the recently concluded B2B Summit APAC. The firm was honoured for driving growth...

2021-09-29 12:30 3666

Forrester's Singapore CX Index: For The First Time, Insurers Surpassed Banks In Delivering Better Customer Experiences

SINGAPORE, Sept. 20, 2021 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) 2021 Singapore Customer Experience Index (CX Index™), the quality of customer experience improved significantly in the automotive/home insurance industry compared to the banking ind...

2021-09-20 13:17 13318

Forrester: 24% Of Indian Brands Delivered Poorer Customer Experiences In 2021

NEW DELHI, Sept. 13, 2021 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) 2021 India Customer Experience Index (CX Index™) , only four out of 29 brands managed to significantl...

2021-09-13 15:46 9545

Forrester Announces Full Conference Agenda For B2B Summit APAC 2021

SINGAPORE, Aug. 26, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced the full conference agenda for its B2B Summit APAC  live virtual experience...

2021-08-26 10:00 4926

Forrester Unveils Forrester Decisions, A New Research Portfolio To Help Firms Achieve Business Outcomes Faster

SINGAPORE, May 4, 2021 /PRNewswire/ -- Forrester (Nasdaq: FORR) today announced Forrester Decisions, a new customer-obsessed research product portfolio designed for leaders and their teams to shorten the distance between bold vision and superior business impact. To cel...

2021-05-04 10:00 6858

Forrester Announces Full Conference Agenda For CX APAC 2021

SINGAPORE, April 20, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced the conference agenda for itsCX APAC 2021

2021-04-20 10:01 5388

Forrester: Automation Will Cause Australia's Job Market To Shrink 11% By 2030

SYDNEY, Feb. 23, 2021 /PRNewswire/ -- According to Forrester  (Nasdaq: FORR), Australia's job market will shrink by 11%, or 1.5 million workers, by 2030, as artificial intelligence and automation continue to reshape workforces globally. Employees in finance, accounting...

2021-02-23 07:00 7947

Forrester Asia Pacific Predictions 2021: Digitally Advanced Firms Will Have A Sustained Advantage Over Their Competitors

BEIJING, Nov. 12, 2020 /PRNewswire/ -- Forrester (FORR: NASDAQ) predicts that 2021 will be the year that every company will double down on technology-fuelled experiences, operations, products, and ecosystems. According toForrester's Asia Pacific 2021 Predictions for Ch...

2020-11-12 11:31 4918

Forrester Asia Pacific Predictions 2021: Digitally Advanced Firms Will Have A Sustained Advantage Over Their Competitors

SINGAPORE, Oct. 15, 2020 /PRNewswire/ -- Forrester (FORR: NASDAQ) predicts that 2021 will be the year that every company will double down on technology-fuelled experiences, operations, products, and ecosystems. According toForrester's Asia Pacific 2021 Predictions

2020-10-15 09:51 10983

Forrester's Australia 2020 Customer Experience Index: Financial Services Brands Struggle To Differentiate CX Quality

SYDNEY, Oct. 9, 2020 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) Australia Banking and Superannuation Customer Experience Indexes (CX Index™) 2020 , CX quality in the two financial services industries remains u...

2020-10-09 07:48 17967

Forrester's India 2020 Customer Experience Index: Most Brands Delivered Good Experiences Despite The Pandemic; Lack Of Differentiation Persists

NEW DELHI, Oct. 6, 2020 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) Customer Experience Index (CX Index™) 2020 , 69% of customers had good experiences with Indian brands -- with 10% even reporting having excell...

2020-10-06 11:30 29074

Forrester's Singapore 2020 Customer Experience Index: Financial Services Brands Improved CX Quality Significantly, Even Amid The Pandemic

SINGAPORE, Oct. 6, 2020 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced the results of itsSingapore 2020 Customer Experience Index (CX Index™) , which focused on the quality of customer experience among the financi...

2020-10-06 10:20 22558
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