Forrester's 2022 CX Index: Customer Experience Quality Of Financial Services Firms In Australia Declines Significantly
Bendigo Bank emerged as the new banking leader and Colonial First State topped
the superannuation rankings
SYDNEY, Dec. 8, 2022 /PRNewswire/ -- According to Forrester's
Forrester's 2022 CX Index: Singaporean Firms Unable To Maintain Customer Experience Momentum Gained In 2021
Despite an average drop in overall CX scores, UOB and Income Insurance have
respectively emerged as new leaders in the banking and insurance sectors
SINGAPORE, Nov. 21, 2022 /PRNewswire/ -- According to Forrester's
Forrester's 2023 Asia Pacific Predictions: Despite Prioritising Technology Aimed At Driving Customer Value, Firms Will Struggle With Rising Customer Expectations
SINGAPORE, Oct. 26, 2022 /PRNewswire/ -- According to Forrester's (Nasdaq: FORR)
2023Asia Pacific (APAC) Predictions
Forrester Announces Full Conference Agenda For Technology & Innovation APAC 2022
The in-person and digital event will showcase the latest research, best
practices, and real-world examples to inspire tech executives to build adaptive
enterprises that fuel growth
SYDNEY, Oct. 20, 2022 /PRNewswire/ -- Forrester
Forrester Forecasts AI Software Will Grow 50% Faster Than The Overall Software Market
Cybersecurity is the fastest growing AI software category; 72% of the global AI
spend will come from the US andChina
SINGAPORE, Oct. 4, 2022 /PRNewswire/ -- Forrester
Forrester Honours Grant Thornton Australia For Accelerating Growth Through Revenue Engine Alignment
At Forrester's B2B Summit APAC, the Return on Integration Honouree will share
how it used Forrester's research, frameworks, and models to drive
cross-functional alignment
SINGAPORE, Sept. 15, 2022 /PRNewswire/ -- Forrester
Forrester: Slower Overall Spending Mixed With A Turbulent Economy Will Make 2023 Planning Difficult To Navigate
Forrester's Planning Guides provide benchmark data and insights to help
technology, marketing, digital, and CX leaders prioritise 2023 budget
investments
SINGAPORE, Aug. 30, 2022 /PRNewswire/ -- According to Forrester's
Forrester Announces Full Conference Agenda For B2B Summit APAC 2022
The in-person and digital event will provide the latest research, insights, and
best practices to help B2B marketing leaders drive revenue growth
SINGAPORE, Aug. 29, 2022 /PRNewswire/ -- Forrester
Forrester: Despite Indian Banks' Continued Focus On Digital, Quality Of Customer Experience Remains Stagnant
In contrast, the majority of India's credit card issuers improved their CX in
2022
NEW DELHI, Aug. 17, 2022 /PRNewswire/ -- According to Forrester
Forrester's Future Of Jobs Forecast: 63 Million Jobs In APAC Will Be Lost To Automation By 2040
A declining working population and rising costs to hire and retain employees
will force firms inAsia Pacific to invest more in automation
SINGAPORE, Aug. 8, 2022 /PRNewswire/ -- Forrester
Forrester Introduces New Service For Digital Business And Strategy Leaders In Asia Pacific
Forrester Decisions for Digital Business & Strategy addresses digital leaders'
most pressing priorities to deliver stronger digital experiences and drive
customer retention and loyalty
SINGAPORE, June 28, 2022 /PRNewswire/ -- Forrester
Forrester: Only 28% Of Australians Trust The Federal Government; Higher Levels Of Trust In State And Local Governments
Forrester's new trust model identifies four key drivers of trust for Australian
government
SYDNEY, June 1, 2022 /PRNewswire/ -- According to Forrester
Forrester Introduces Global Technology Strategy Impact And Enterprise Architecture Awards To Honor Organizations That Drive Business Growth Through Customer Obsession
SINGAPORE, April 28, 2022 /PRNewswire/ -- Forrester
Forrester Launches Forrester Decisions Service For Security & Risk Leaders In Asia Pacific
Service helps leaders anticipate and manage cybersecurity risks and deploy the
right security technology to protect business reputation
SINGAPORE, April 26, 2022 /PRNewswire/ -- To help firms better prepare,
anticipate emerging cybersecurity threats, and protect their reputation,
Forrester
Forrester Announces CX APAC 2022 Full Conference Agenda
The in-person and digital event experience will explore how CX, marketing, and
digital leaders can build long-term customer loyalty to fuel business growth
SYDNEY, April 20, 2022 /PRNewswire/ -- Forrester
Forrester's 2021 Australia Banking CX Index: Banks Should Not Neglect Human Interactions In Pursuit Of Better Digital Customer Experiences
SYDNEY, Nov. 8, 2021 /PRNewswire/ -- According to Forrester's (Nasdaq: FORR) 2021 Australia Banking Customer Experience Index (CX Index™), the quality of customer experience among the banking sector has improved, with the industry average up by two points. Forrester's CX Index benchmarks the CX q...
Forrester Asia Pacific Predictions 2022: 40% Of APAC Firms Will Make Anywhere-Work Permanent Versus The 70% Global Average
SINGAPORE, Oct. 26, 2021 /PRNewswire/ -- According to Forrester's
Forrester's Malaysia 2021 Customer Experience Index Shows Lack of Differentiation Among Banks
SINGAPORE, Oct. 11, 2021 /PRNewswire/ -- According to Forrester's
Forrester Announces Full Conference Agenda For Technology & Innovation APAC 2021
SYDNEY, Oct. 7, 2021 /PRNewswire/ -- Forrester
Forrester's Return On Integration Honours Winner Recognised At B2B Summit APAC
SINGAPORE, Sept. 29, 2021 /PRNewswire/ -- Forrester
