Forrester Releases 2019 Predictions
2019 will be the year that transformation goes pragmatic
CAMBRIDGE, Massachusetts, Nov. 12, 2018 /PRNewswire/ -- Forrester's 2019
predictions
Which companies are leading the way for customer experience in the UK and France?
Forrester's Customer Experience Index results to be released next month
LONDON, Sept. 27, 2018 /PRNewswire/ -- Forrester's Customer Experience Index
(CX Index™)
Forrester Releases Inaugural Singapore 2018 Customer Experience Index
Overall perception of the quality of Singaporeans' experiences with brands is poor, according to a new Forrester report SINGAPORE, Sept. 4, 2018 /PRNewswire/ -- Singapore brands provide customers with weak customer experience (CX), according to Forrester's inauguralSingapore Customer Experienc...
Forrester Acquires FeedbackNow and GlimpzIt
CAMBRIDGE, Massachusetts, July 10, 2018 /PRNewswire/ -- Forrester announced today that it has acquired FeedbackNow, a maker of physical buttons and monitoring software that companies deploy to measure, analyze, and improve customer experience. Forrester also acquired GlimpzIt, an artificial inte...
Forrester Releases India 2017 Customer Experience Index
NEW DELHI, Nov. 21, 2017 /PRNewswire/ -- The quality of customer experience
(CX) has improved inIndia, according to Forrester's 2017 Customer Experience
Index (CX Index™)
Forrester Releases 2018 Predictions
BEIJING, Nov. 14, 2017 /PRNewswire/ -- Forrester identified the major dynamics
that will shape 2018 -- dynamics that favor those taking aggressive action and
create existential risks for those still holding on to old ways of doing
business inan introductory piece to its predictions reports
Forrester to Unveil Customer Experience Index Ranking of Chinese Brands at CX MARKETING Shanghai 2016
BEIJING, Aug. 15, 2016 /PRNewswire/ -- Forrester (Nasdaq: FORR) today announced
thatCX MARKETING SHANGHAI 2016
